Medical Guardian Review

Medical Guardian Medical Alert Systems

4.3/5

When emergencies occur, they take us unawares, which is why investing in a medical alert system can be life saving for a loved one. Medical alert systems are essentially devices which connect you with help when you press a button or if the device detects a fall. A medical alert system offers seniors and your loved ones, complete peace of mind knowing that they can call and receive immediate help with just a press of a button. In this article, we have done a deep-dive of the best medical alert company, Medical Guardian and given you a comprehensive review of the company’s services, products, features and cost.

Medical Guardian
Medical Alert System Review

Quick Links

Overview

Medical Guardian is among the top providers of medical alert systems. It is an award-winning one-stop medical alert solutions provider that offers emergency response services to suit every budget and lifestyle, whether you lead a very active lifestyle or you are at home most of the time. And, irrespective of whichever product you choose, you can have complete peace of mind knowing that you have round-the-clock protection.

Image Source: medicalguardian.com

Medical Guardian
Medical Alerts

Started in 2005 by the founder and CEO, Geoff Cross, Medical Guardian has over 125,000 subscribers across the country. The American company is headquartered in Philadelphia, Pennsylvania and offers a fully US-based monitoring facility. Apart from offering round-the-clock monitoring, Medical Guardian has trained operators who can assist in an emergency, as well as non-emergency situations, where they will call a family member or friend rather than alerting the paramedics or fire department.

Medical Guardian offers a wide range of products depending on your requirement. Apart from medical alert systems that can be installed in your home, Medical Guardian also offers a wearable medical alert pendant that you can wear on your wrist or around the neck. The devices are waterproof, which allows you to wear it when you’re in the bath or shower because this is the place where 80% of falls occur. Medical Guardian also offers a wearable watch with alerts, location tracking and reminders.

Classic Guardian

The Classic Guardian is an affordable and easy to use, traditional medical alert system which can be plugged into your landline phone. The device can be used in and around your home and it is compatible with a wearable medical alert button.

Features

  • Works with your landline phone
  • Button-to-base station
  • Coverage Range: Up to 1,300 feet
  • Battery Backup: 32 hours
  • 2-way communication
  • 100% US-based monitoring

Pros

  • Affordable
  • Easy to set up and use
  • Excellent customer service

Cons

  • The button in the necklace is quite difficult to press
  • Does not work when you’re outside your home

Home Guardian

This is a cellular-based in-home medical alert system that does not require a landline to work. The device makes use of the cellular network to connect you to Medical Guardian’s monitoring center round the clock. The base station is very simple to install and works along with the wearable emergency device. The Home Guardian is a very affordable system and is an upgrade to the Classic Guardian.

Features

  • Offers protection without the need for a landline
  • Works on an AT&T cellular network
  • Connects wirelessly to the monitoring center
    Base plugs into the power outlet
  • Coverage Range: 600 feet
  • Battery Backup: 30 hours
    2-way communication
  • 100% US-based monitoring

Pros

  • Caring and prompt service
  • 100% accurate
  • Does not require recharging every day
  • Good customer service
  • Easy to wear

Cons

  • The button does not understand “just testing” and must be reset
  • Does not allow you to be outside your home or yard

Family Guardian

This is the most advanced in-home medical system. The system offers excellent advantages by combining a cellular medical alert system along with activity monitoring. The Family Guardian alert system makes use of 3 in-home sensors, which allows your caregivers, family and friends to stay informed with your activity levels and health all through the day. The system can be linked via the Family Guardian app, which allows your family or caregiver to receive notifications on their smartphone or email. And, if there is an emergency and you use your medical alert help button or if the safety sensors detect that you’re not following your normal routine, then your family or caregiver will be alerted immediately.

Features

  • Offers protection without the need for a phone line
  • Coverage Range: 1,300 feet
  • Family Guardian App
  • 2-way communication
  • 100% US-based monitoring

Pros

  • Largest in-home range
  • Flexible solution
  • The app allows you to check the activity levels and health of your loved ones at any time and from anywhere at all

Cons

  • No real cons

Active Guardian

Now you can go around town with complete peace of mind that you have help at hand with just a press of a button with the Mobile Guardian. This is a personal emergency response device has inbuilt GPS technology and protects you wherever you are, whether you’re at home, out driving, walking or jogging in your neighborhood. Mobile Guardian comprises your mobile with a GPS medical alert which runs on your AT&T cellular network. You can carry the lightweight device wherever you go in your purse, pocket or in a stylish case that comes along with the device and the portable and lightweight medical alert system also works with the emergency button within 350 feet of the base station. So, if you are quite active, then the Mobile Guardian allows you to maintain your on-the-go lifestyle without any problems. And, if you press the emergency button, the trained operators from Medical Guardian will send help to the exact location, whether you are at home or outside.

Features

  • GPS-enabled location tracking
  • Runs on the AT&T cellular network
  • Compact, standalone device
  • Adjustable speaker volume
  • Coverage Range: 350 feet
  • Battery Backup: 24 hours
  • 2-way communication
  • 100% US-based monitoring

Pros

  • A standalone device which can be put in your purse or pocket or worn on your belt.
  • Compact device that is easy to carry anywhere.
  • Easy to use.

Cons

  • Battery life is not long lasting.
  • Expensive service.

Mobile Guardian

Active Guardian is the only medical alert system on the market that supports both Wi-Fi and GPS location technologies. The medical alert system offers advanced protection both at home and when you’re on the move. The emergency alert system is lightweight, has the longest battery life and features a fall detection system, which is highly accurate. This ensures that you will be able to get help when you require it the most. The Active Guardian system has a clear 2-way speaker, which allows you to speak directly to the monitoring center via the base station, which is wearable. The base station provides unlimited coverage range, which makes the Active Guardian one of the best medical alert systems. The device has accurate location technology and it is waterproof. The device has an inbuilt GPS and can be worn on your belt clip or on a neck pendant offering you unlimited and discreet protection wherever you are.

Features

  • Mobile, GPS and WiFi location technology
  • Runs on the AT&T cellular network
  • Fall detection system
  • Coverage Range: Unlimited
  • Battery Backup: 5 days
    Waterproof
  • Precise location technology
  • Call help button
  • 2-way communication
  • 100% US-based monitoring

Pros

  • Lightweight and discreet
  • Long battery life (5 days)
  • Responders are very polite and prompt
  • Reliable

Cons

  • Light does not blink while charging, so you don’t really know if the device is charging or not
  • The device needs to be rebooted every 2 days
  • Users found the device heavy, cumbersome to wear and too large to conceal

Freedom Guardian

This is the newest product to be introduced to the range of Medical Guardian’s medical alert products. This innovative medical alert system combines alert technology in a smartwatch that is loaded with features. And, the best part is that you do not require a mobile phone to operate the system. Freedom Guardian can help to pinpoint your location precisely anywhere in the U.S. by making use of advanced location tracking via Wi-Fi Positioning Systems (WiPS), GPS and triangulation. The read-out-loud text messaging feature allows you to remain connected with your loved ones without the need for a keyboard and you can receive and send text messages via the Care Circle. The Alerts & Reminders feature allows you to manage your daily tasks right from medications to doctor’s appointments to social events. And, the 3-day weather forecast keeps you up-to-date with the local weather so that you can prepare in advance for your outdoor activities. Freedom Guardian is a great device on which elders can depend on and it also allows your loved ones to keep track of your activities and health easily. The smartwatch has a very simplistic design, is lightweight and features touch screen icons. The watch has simple navigation features ideal for an older person’s requirements and lifestyle. Now, Freedom Guardian offers you a great, stylish and convenient way to wear a medical alert system discreetly. And, the device is available in white or black color options.

Features

  • Connectivity: SIM chip with cellular service
  • Advanced location tracking (GPS, WiPS and Triangulation)
  • Low battery notification
  • Analog watch face
  • Adjustable wristband
  • Multi-function side button
  • Oversized icons
  • Audible features
  • Text-to-speech messaging
  • Reminders and alerts
  • Day planner
  • Weather forecast
  • Message center
  • Mobile app
  • Battery Life: 48 hours

Pros

  • A convenient smartwatch with the medical alert system
  • Loaded with useful features
  • Easy to use

Cons

  • A better battery life would have been ideal

RATINGS

Seniors Bulletin - Rating Logo

Seniors Bulletin Rating

3.5 Stars
4.3/5

Costs

Medical Guardian offers 3 units along with a home base and 2 portable, travel models. The prices of all the models are on per month monitoring rather than a flat fee. You have the option of paying on a monthly, quarterly, semi-annual and annual basis.

The home base units work with a central base station which has an emergency button and the unit is plugged into the electrical power in your home. The systems come along with 1 wearable emergency button at least. The Medical Guardian semi-annual and annual subscriptions include a lockbox (optional) for your front door, free of cost. The lockbox allows you to store your home key so that the paramedics or the police have easy access to the person requiring medical attention. There are other paid-for accessories like a pendant with fall detection, wall-mounted buttons, etc.

Now, let us take a look at the cost of the various Medical Guardian products:

Classic Guardian

  • Monthly: $29.95/month
  • Quarterly: $89.85/month
  • Semi-Annual: $179.70/6 months
  • Annual: $329.45/year
  • Free with Subscription: Black wristband or neck pendant
  • Fall Detection pendant (Optional): $10/ month each
  • Starts at $0.97 per day

Home Guardian

  • Monthly: $34.95/month
  • Quarterly: $104.85/month
  • Semi-Annual: $209.70/6 months
  • Annual: $384.45/year
  • Free with Subscription: Black or white wristband or neck pendant
  • Fall Detection Device (Optional): $10/ month each
  • Starts at $1.12 per day

Family Guardian

  • Monthly: $79.95/ month
  • Quarterly: $239.85/ month
  • Semi-Annual: $479.70/ 6 months
  • Annual: $879.45/ year
  • Free with Subscription: Black wristband or neck pendant
  • Fall Detection Pendant (Optional): $10/ month each
  • Starts at $2.58 per day

Mobile Guardian

  • Monthly: $49.45/ month
  • Quarterly: $149.85/ month
  • Semi-Annual: $299.70/ 6 months
  • Annual: $549.45/ year
  • Free with Subscription: Black or white wristband or neck pendant
  • Fall Detection Device (Optional): $10/ month each
  • Starts at $1.61 per day

Active Guardian

  • Monthly: $39.95/ month
  • Quarterly: $119.85/ month
  • Semi-Annual: $239.70/ 6 months
  • Annual: $439.45/ year
  • Fall Detection Device (Optional): $10/ month each
  • Starts at $1.28 per day

Freedom Guardian

  • Monthly: $44.95/ month
  • Quarterly: $134.85/ month
  • Semi-Annual: $269.70/ 6 months
  • Annual: $494.45/ year
  • Starts at $1.45 per day (+ $99 on-time equipment cost)
Medical Guardian does not require you to sign a contract and you can cancel your subscription at any time. All you need to do is return Medical Guardian’s equipment and you will get a prorated refund on the basis of the day you return the device to the company.

MEDICAL GUARDIAN ALTERNATIVES​

In conclusion, if you’re in the market for a medical alert system, you are sure to find all you need in Medical Guardian. Whether you’re looking for reassurance and peace of mind of knowing that your loved one is safe at home, while you are away at work or elsewhere, Medical Guardian offers a complete, comprehensive package for you. From its basic offering, Classic Guardian, which is extremely affordable to the hi-tech Active Guardian for seniors on the go, Medical Guardian offers a wide range of products in a range of price points. While some may find that Medical Guardian may be more expensive compared to other competitors in the market; nevertheless, the high-quality and flexibility of the service has made it one of the best medical alert solutions.

Secure Your Freedom

Senior with Dementia
Medical Alert Systems for Dementia Patients When a senior gets diagnosed with a form of dementia (such as Alzheimer's disease) Read more
senior couple on beach
American Association of Retired Persons (AARP) was started in 1958 in Ojai, California, United States, by Ethel Percy Andrus, an Read more
Close up of Seniors face and eye
Medical Alert Systems with Automatic Fall Detection Automatic fall detection should be an essential feature that seniors take into consideration Read more
Alzheimer Patient Pondering
Investing in a medical alert system is always a good alternative to a nursing home or memory care facility when Read more
Medical Guardian vs Medical Alert
Medical Guardian vs Medical Alert Comparison Both Medical Guardian and Medical Alert are well-known companies that have excellent ratings for Read more
How Well Do Medical Alert Systems Work for Seniors?When people start aging and getting older, they become more prone to Read more